nformation We CollectWe may collect the following types of personal information:•Name, phone number, and email address•Pickup and drop-off locations•Payment information (if booking online)•Medical transportation needs (e.g., wheelchair, dialysis, etc.)
A legal disclaimer
At Joyride Health, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of personal information:
Name, phone number, and email address
Pickup and drop-off locations
Payment information (if booking online)
Medical transportation needs (e.g., wheelchair, dialysis, etc.)
How We Use Your Information
We use your information to:
Schedule and confirm transportation services
Communicate with you about bookings
Improve our services and website
Comply with legal and insurance requirements
Data Security
We implement reasonable administrative, physical, and technical safeguards to protect your data from unauthorized access or disclosure.
Sharing of Information
We do not sell or rent your information. We may share data only with:
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Dispatch platforms (e.g., RouteGenie)
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Insurance providers
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Government agencies (when required by law)
Your Rights
Under California law, you have the right to: •Access your personal information •Request corrections or deletions •Opt-out of certain types of data use