Safe. Reliable. Compassionate Transportation for Every Journey.
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Effective Date: January 1, 2026
Company Name: JOYRIDE HEALTH INC.
Vehicle Audio & Video Recording Policy To ensure the safety, security, and quality of service for all passengers and drivers, JOYRIDE HEALTH INC uses audio and video recording devices in company vehicles.
Purpose of Recording
Recording devices are used for passenger and driver safety, incident documentation, dispute resolution, service quality monitoring, and compliance with transportation standards.
Types of Recording
Vehicles may be equipped with interior and/or exterior video recording and audio recording inside the vehicle cabin. Recording may occur whenever a vehicle is in operation.
Consent to Recording
By entering and using our transportation services, passengers and accompanying individuals acknowledge and consent to audio and video recording. If a passenger does not wish to be recorded, they must notify the company before transport begins. Refusal may result in denial of service if recording is required for safety or compliance.
Privacy & Confidentiality
Recordings are used strictly for safety, legal, and operational purposes. They are not publicly shared and are stored securely with restricted access.
Medical Information
Passengers may discuss personal or medical matters during transport. Recordings are not used for marketing and are handled with privacy in mind.
Retention of Recordings
Recordings are stored for a limited time unless needed for an investigation, insurance matter, legal proceedings, or law enforcement request.
Law Enforcement Requests
Recordings may be provided to law enforcement or regulatory agencies when legally required.
Use of JOYRIDE HEALTH INC transportation services constitutes acknowledgment and acceptance of this policy.
SMS & Text Messaging Communication Policy JOYRIDE HEALTH INC uses text messaging to communicate important service-related information to clients. Purpose of Text Messaging: Texts may be used for ride confirmation
About Us
Joyride Health was built to help people get where they need to go — safely, reliably, and with heart. Whether it’s a medical visit, pharmacy trip, or a ride to see family, we make transportation easy and stress-free.
We proudly serve our local community with friendly drivers, clean vehicles, and a commitment to compassionate care.
Our Services:
At Joyride Health, we offer a full range of non-emergency
medical transportation (NEMT) services, including:
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Ambulatory transport
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Wheelchair transport
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Hospital discharges
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Dialysis appointment
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Senior care facility Transfers
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Doctor appointments
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Group rides & Adult day programs
Need a ride to your next appointment?
We’re here to help! Safe, reliable, and on time.
SERVICES
35 US dollars
75 US dollars
35 US dollars
$10 per ride
90 US dollars- 180 US dollars
70 US dollars- 110 US dollars
140 US dollars- 280 US dollars
$3.50 after 20 miles
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Our Mission and Vision
Company Overview
Joyride Health is committed to enhancing the quality of life for seniors and disabled individuals by offering expert non-emergency medical transportation services. With a focus on safety, comfort, and personalized attention, we aim to be the leading provider of specialized transportation in Palm Desert.
Our Values
At Joyride Health, we prioritize compassion, reliability, and efficiency in all our services. Our team is dedicated to ensuring each ride is a positive and stress-free experience for our clients, upholding the highest standards of care and professionalism.
Client Reviews
Henry
Patient
Joyride Health made my medical appointments stress-free and comfortable. The drivers were kind, and the service was exceptional.